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Fort Report - City service requests made easy

Post Date:February 12, 2018 11:00 am

Our residents have their eyes and ears on the ground when it comes to parks, trails, facilities, roads, etc. Now, if you see something in need of repair you can easily report it. Fort Report is an online, mobile-friendly tool for requesting service from the City. Once the area of concern has been identified, your request will automatically alert the appropriate staff member and you will receive confirmation that your request has been received.

Fort Report logs valuable information on the issue whether it’s graffiti, a downed tree or general inquiries such as when the new waste program will begin or how to make a presentation at a council meeting. Fort Report provides City staff with a centralized system to manage service requests.

Fort Report Features

  • Residents can submit service requests online via computer, smartphone or tablet
  • Resident’s requests are funnelled directly to the responsible department
  • Allows City staff to efficiently track and plan corrective actions

“We strive to be a municipality that provides residents with high-quality, open and transparent services,” said Janel Smith-Duguid, Acting General Manager, Infrastructure and Planning. “Fort Report provides residents with opportunities to engage and affect positive change in the community while creating a data collection system that will help streamline daily workflow and facilitate improved asset management.”

There is no need to download a phone app, simply head to from any device with an internet connection, and fill out the details of your service request. You will receive a confirmation message as soon as your request is received.

Fort Report is NOT intended to report emergencies. In the event of an emergency ALWAYS call 9-1-1.