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Your account

All the information you need to know about your utility acccount including how to set up, close or access your account online.

Understanding your bill

Information to help you understand your utility bill.

Paying your bill

Find information on how to pay your utility bill.

Rates and Fees

Find rates and fees for water, waste and recycling and utility service charges.

Water information

All you need to know about our water system.


External Assessment of Water Billing

At the November 24, 2015 Council meeting, Council approved an external assessment of the water billing process to be conducted by an independent consultant. KPMG LLP completed the report in April 2016.

Read the Full Report