COVID-19
Help Prevent the Spread
Current situation
The City of Fort Saskatchewan is monitoring the novel coronavirus (COVID-19) situation in Alberta. The City has taken the following steps and continues to revise services in these unprecedented circumstances.
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Closures |
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The City's Culture and Recreation facilities and all playground structures are closed indefinitely. Park spaces around playground structures, trails and the dog park remain open to the public. Facility closures include:
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Community Supports |
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To help residents through this difficult time, we have added a list of activities that might help pass the time. Check out our Community Wellness page We have also compiled a list of Community Support information for residents, including information on counselling, family support, grocery delivery and pickup, and more. |
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Financial Support |
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In an effort to support residents and businesses during the COVID-19 response, the City of Fort Saskatchewan is waiving late fees and penalties on utility bills (water, sewer and waste) for the next 90 days (March 23 – June 22, 2020). We encourage all of our customers to keep accounts in good standing. We will continue to send the utility bills each month. Please contact the City’s utility billing staff at 780-992-6200 or by email at utilityclerk@fortsask.ca as soon as possible if you need to make these arrangements. More information on Utilities and Tax Payments during the COVID-19 response Anyone experiencing financial challenges is encouraged to access provincial and federal supports. The Alberta Government is providing financial support to Albertans through its Emergency Financial Assistance program. Canadian workers and businesses can also access support outlined in Canada’s Economic Response Plan. |
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Local Businesses |
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| For our local business community, we have created a COVID19 Resources for Businesses page and will continually update it as more information becomes available. | ||||
| Online Services | ||||
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We recommend calling before visiting any City administration building to see if we can assist you over the phone or online. To enhance social distancing, you can access the following City services online:
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Programs and Memberships |
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Registration for all 2020 Spring programs in City facilities are cancelled. Registration for summer programs will remain open at this time. All monthly and annual facility memberships will be suspended during the closure. If you wish to request a refund, please contact the facility as administration staff are available to answer your questions. Workout of the Day - Life Fitness For as long as facilities are closed, Life Fitness is offering their Workout of the Day with Digital Coach free of charge! Register at go.lifefitness.com/wod to gain access to three different workouts each day
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| Resources | ||||
Get your facts from reliable sites:
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| Shell Theatre | ||||
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At the Shell Theatre, we are doing our best to work with the artists and groups to re-schedule events for when it is safe to do so. All shows that were scheduled up to June 30th have either been cancelled or postponed as noted on our Shell Theatre Events page. If your event has been postponed If your show has been cancelled Shell Theatre Staff |
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| Toilet Paper and Non-Flushables | ||||
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A reminder to residents: Please do not flush facial tissues, paper towel, pre-packaged disinfecting wipes, flushable wipes or latex gloves down the toilet. Flushing products other than toilet paper can cause serious clogs in your home plumbing and city infrastructure. We ask residents to follow our procedures for curbside collection of recycling, organics and garbage. |
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Transit |
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Fares Temporarily Suspended Refunds and Reimbursements |