Fibre Optics Installation

F3 Networks logo

F3 Networks is Building Fiber-optic Infrastructure Near Your Property.

F3 Networks Canada Inc. (F3) is building a fibre optic network that will reach homes and businesses in the community. TELUS has partnered with F3 to provide its PureFibre services over this network, offering enhanced internet speeds.

Please note: This is not a City-led project. All inquiries and concerns should be directed to F3 Networks Canada Inc. as they are the project leaders. You can find their contact information at the bottom of this page. 

Who Is F3 Networks Canada Inc.

F3 is a Canadian company registered with the CRTC as a telecommunications carrier. 

What to Expect

F3 will have a team going door-to-door to get your permission to install a fibre optic line to your home. The representative will explain the steps to have this work completed. No work can be completed on private property without the homeowner’s permission, and you are not obligated to provide permission. 

Locations and Impact 

The majority of construction will occur on public boulevards and utility rights-of-way (these are areas of land that allow the City and utility companies to access underground utilities). If work is required on private property, F3 Networks will contact the property owner in advance to obtain their agreement before accessing the property.

Contact 

If you have any questions or concerns about the fiber installation going on in your neighbourhood, please contact F3 Networks Canada Inc. directly:

Email: Customerservice@F3Networks.ca 
Phone: 778.200.9100
Website: F3 Networks

Resources

F3 Networks' Resident Community Notice Letter

F3 Networks' Resident Infrastructure Install Notification