Water and Sewer

Water Portal

As part of the City’s program to update water meters, residents now have access to an online portal to monitor their water usage.

More information


The City of Fort Saskatchewan purchases water through a regional water supply commission, from EPCOR, who is responsible for water treatment. View EPCOR's Water Quality Reports.

Meter Reading Upgrades:

  • The City installed remote collection devices on water meters to speed-up data collection
  • The City is upgrading to an automated data collection system for real-time water measurement
  • The City is creating a free downloadable app for real-time monitoring of water use and billing

Bulk Water Station

The Truck Fill / Bulk Water Station is operated by Public Works and serves residential, commercial, and industrial water haulers.

Drainage and Stormwater Management

The City's stormwater management system gathers rainfall and surface water runoff to help reduce flooding.

Leak Detection

Do you have a leak?

Sewer

The City is responsible for the pipe from your property line to the sewer main, and for roots intruding sewers from boulevard trees or park trees. As the homeowner, you are responsible for pipes within your property, house, and blockage caused by roots from trees within your property or anything that has been flushed.

What to do if you have a sewer backup.

If you notice a non-urgent issue with your sewer, please contact us through Fort Report. A City employee will be in contact within 48 hours.

How is the sewer treated?

Wastewater and sewage is treated by the Arrow Utilities.

Does the City have an RV Sani Dump?

Yes the city has a no charge RV Sanitation Dump and Water Station.

The RV Sani Dump Station is located at 11125 88 Ave, near the Public Works Shop.

The RV Dump is open all year, although potable water is only available during spring and summer months

Routine Sewer Cleaning

The City does a high pressure flushing and cleaning of all sewers twice every five years to clear sewer lines of debris, and to prevent backups, overflows, noxious odours and reduced capacity. However, there are some areas that require more frequent cleaning because of fats, oils and grease poured or flushed into the system. Generally, sewers are inspected the following year to monitor conditions.

Sewer cleaning involves using a hyro-vac truck equipped with a special nozzle, a high pressure hose and a high power vacuum. Debris is flushed from the sewer main, trapped in the vacuum and removed from the system.

Normally the process goes unnoticed. However, people have reported hearing strange noises at home and water gurgling in the toilets. This is nothing to worry about. It’s simply air pressure built up in the line trying to escape. To prevent this, work crews will vent the sewer main and use the lowest amount of pressure needed to clean the line. Homeowners are encouraged to take the following precautions: Keep toilet seat lids down and open plumbing vents to allow air pressure to escape.

Sewer Cleaning Map

Utility Bill – Sewer Q&A

1. Why is my Sewer – Consumption charge higher this year?

Consumption rates for Sewer increased by $0.29 per cubic meter in 2024. The Commission that oversees most of the region’s wastewater treatment is expanding their facility to better serve the region. The project will increase treatment capacity to accommodate for growth. The cost of this expansion is passed down to member municipalities and other facility users. Other communities in the region (Beaumont, Leduc, Spruce Grove, St. Albert, Bon Accord, Gibbons, Morinville, Stony Plain, Leduc County, Parkland County, Strathcona County, and Sturgeon County) received the same rate increases.

2. What is the City doing with this money?

Residents pay the same rate that the City pays to treat wastewater and operate the sewer collection system. The City does not make any money from these rates.

3. What is the City doing to help reduce the burden on Utility Rate Payers?

Fort Saskatchewan is working with regional partners to ensure your dollars are spent wisely and future increases are minimized.

View our Sewer Bylaw

Water Quality

Residents can be assured that Fort Saskatchewan's water meets and exceeds all provincial and national standards for safe, clean drinking water. These high standards include the pipes carrying treated water to your home or business.

  • Our water quality meets all standards for healthy drinking water.
  • Our water is supplied to us by EPCOR from a treatment plant in Edmonton using the North Saskatchewan River as the source. View EPCOR's Water Quality Reports.
  • The City actively monitors water quality for chlorine and bacteria and conducts yearly comprehensive testing. These tests are audited by Alberta Health and Alberta Environment.

If you have other questions or concerns about your City water distribution system, please call 780-992-6248 or email publicworks@fortsask.ca

Asbestos-Cement (A-C) Water Pipes

News stories about asbestos-cement (A-C) water pipes, and the possibility of asbestos fibres in their drinking water, have caused concerns for many. To help alleviate worry, here is the information you need to know about water quality and A-C pipe in Fort Saskatchewan:

Health Canada - Asbestos in drinking water

There's no consistent, convincing evidence that asbestos ingested through drinking water is harmful to your health. Read more on the Health Canada Website

Is my health at risk?

It is well-documented that adverse health effects from asbestos are associated primarily with inhalation of fibres, however, Health Canada and the World Health Organization have concluded that there is no consistent, convincing evidence that asbestos ingested through water is harmful to your health.

The City relies on Health Canada's Guidelines for Canadian Drinking Water Quality and the City's approval to operate a waterworks system through Alberta Environment and Protected Areas to inform decisions relating to water safety and A-C pipes.

FAQ’s

Does Fort Saskatchewan have asbestos-cement (A-C) water pipes?

Yes, like most other communities in the region, Fort Saskatchewan has A-C pipes; this material was commonly used in the 1960s and 1970s.

Fort Saskatchewan also has water pipes made from polyvinyl chloride (PVC), cast-iron, steel, and steel reinforced concrete.

Does Fort Saskatchewan still install A-C pipes?

No. A-C pipe has not been installed in Fort Saskatchewan for more than 40 years and is no longer manufactured. PVC became a standard pipe material by the early 1980s.

Will remaining A-C pipes be removed?

There is no regulatory direction to remove A-C pipes from municipal water networks in Canada. The City replaces pipes annually on a lifecycle maintenance schedule to reduce the risk of pipe failure and degradation. A variety of factors determine the replacement priority.

The pH of water, which can be a contributing factor to corrosion of pipes, is carefully controlled through the treatment process. All water within the Edmonton region is supplied by EPCOR. The City of Fort Saskatchewan has tested the condition of some A-C pipes and found that good water quality and soil conditions have limited the degradation of the pipes, which remain in good condition.

Are workers safe when removing A-C pipe?

Yes. Though there are known risks with airborne asbestos, crews are trained to take all necessary precautions and use appropriate hazard controls to limit inhaling or releasing airborne asbestos fibres when cutting and working with A-C pipe.

Additional resources

Health Canada Infographic - Asbestos in Drinking Water

WHO Guidelines for Drinking Water Quality - Asbestos in Drinking Water

Lead Pipes

News stories about lead in water may be concerning. To help alleviate worry, here is the information you need to know about water quality and lead service pipes in Fort Saskatchewan:

  • Our water quality meets all standards for healthy drinking water, including the recently implemented, more restrictive standards for lead.
  • We have never found, and have no records of, any lead pipes within our distribution system that supplies water to your home or businesses.
  • Our water quality monitoring includes testing for lead as set out in the Code of Practice for a waterworks system. These tests are audited by Alberta Health and Alberta Environment.
  • EPCOR supplies water to a very large area within the capital region and beyond. To address potential concerns and unknowns across their service area, EPCOR will be adding orthophosphate as part of their treatment process which will help prevent your drinking water from absorbing lead.

Steps for Homeowners

Residents who think their homes may have a lead service pipe can check by following these 3-steps:

Step 1: Find your water service inlet

The inlet pipe is where the water line comes into the building, usually in a basement utility room, sometimes hidden in a cabinet or under the stairs. Your water meter and shut-off are typically located here.

Step 2: Check the pipe colour

Check the colour of the pipe coming out of the ground and into the meter. You may have to lightly sand the surface of the pipe. If the pipe is:

  • The colour of a Canadian penny: It's copper.
  • Bright blue or black: It's likely plastic tubing (polyethylene). Important: Don't attempt to test the hardness of your pipe if you suspect it's plastic.
  • Grey: It's galvanized iron or lead.

Step 3: Check the pipe hardness

If you think your water service line could be lead, try gently etching into the pipe. Lead is relatively soft metal and scratches easily. Do not attempt this if you think the line could be plastic.

While this checklist is a good indicator of whether your pipes are lead, please note that every pipe is a little different. A professional plumber can assist in determining if your internal plumbing contains lead.

*Information provided by EPCOR.

Additional information

EPCOR: Orthophosphate Drinking Water Treatment

Health Canada - Drinking Water: what about lead?

 
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