Shell Theatre Guidelines

As we welcome our patrons back to the Shell Theatre there are some changes you will notice. These changes are put into place to ensure a safe and entertaining experience for all in attendance.

Effective September 16, the Government of Alberta declared a state of public health emergency and new restrictions to slow the spread of COVID-19 and its variants.

As a result, the City of Fort Saskatchewan is following the Government of Alberta's Restrictions Exemption Program.

What patrons should do

To our theatre patrons, this means that all persons age 12 and older must provide one of the following:

  1. Proof COVID-19 vaccination (1 dose before Oct 25th, 2 doses after Oct 25th). This should be a valid paper or digital vaccine record that shows name, vaccine type and date of administration, and
    • A valid personal identification that matches the vaccine record (only required for adults 18 and over); or
  2. People aged 12 and older can show proof of a negative, privately paid test result. Tests must be Health Canada approved rapid antigen, rapid PCR or lab-based PCR test completed within the previous 72 hours.
    • Valid test results should be a written or printed copy that clearly outlines the type of test, time of sample collection, clear indication of a negative result, and laboratory that completed the test, if applicable; or.
  3. People 12 and older can provide documentation of a medical exemption. A valid medical exemption is the original signed letter from a physician or nurse practitioner that includes:
    • Person's name that matches their identification.
    • Physician’s or nurse practitioner’s complete information, including:
    • Name, phone number, contact information, professional registration number and signature
    • Statement that there is a medical reason for not being fully vaccinated against COVID-19
    • Duration that the exemption is valid
  • Proof of vaccination must be shown upon each visit. Vaccination proof will only be viewed and will not be collected or saved at this time.

Masks or face coverings are also mandatory in all indoor public facilities at this time.

The City of Fort Saskatchewan is committed to your health and well-being as we follow all AHS guidelines for opening.

What we are doing to keep you safe

Self-screening prior to the show: You may be reminded before the show to self-screen and check for symptoms. “Know-Before-You-Go” symptom checks are a great way to keep everyone safe.

COVID-19 Typical Symptoms

Physical Distancing remains a vital part of keeping safe. Floor markings will identify 2m separation zones. Barriers such as stanchions may be used as well.

Limitations on Capacities: The City of Fort Saskatchewan will adhere to Alberta Health Service guidelines and instructions from the City’s COVID-19 Task Force. The Sherritt Cultural Pavilion will host a variety of activities while ensuring attendees, including artists, staff and patrons, remain within the current capacity limits set forth by the Chief Medical Officer of Health. Public access will be restricted to those attending the event.

Facial Coverings / Masks: Existing mandatory masking and physical distancing guidelines remain in place. For this reason, all patrons are required to wear a mask in the Sherritt Cultural Pavilion. Limited exceptions exist. Consult a staff member if you have questions.

All City Staff will wear a facial covering when in a publicly accessible area, and elsewhere when 2m distancing cannot be maintained.

Cleaning and custodial services have been enhanced for all high touch points in the venue.

Contact tracing: At any time you may be asked to provide information about patrons attending events for Alberta Health Services contact tracing purposes.

Refunds: If you are unable to make it to the event please contact the Shell Theatre to discuss your options. While refunding is not our standard practice, we are not in standard times - we will do our best to accommodate all requests.

Event breaks: Intermissions or program breaks may vary depending on the event. Physical distancing must be maintained any time people need to leave their seat.

Bar Services: Existing Theatre bar services may change depending on the event and venue capacities.

On-site Retail Sales: Additional vendors (such as photography, videography and merchandise, etc.) may be different from how you remember. Online options may be available when they are not offered in the venue.

Should you have any questions or concerns about attending an event at the Shell Theatre, please give us a call at (780) 992-6400.