Recreation & Culture Centre

1. How do memberships work?

• When you are ready to start back, stop by the front desk and get your membership reactivated or purchase a new membership if you don’t already have one. Our front desk staff will explain the various options available to you.
• If you do not have a membership there are drop-in fees (see below under Admission Prices).

2. What precautions are we taking to keep customers safe?

• Spacing reminder decals have been placed throughout the centre.
• Wipe stations have been strategically placed throughout the centre.
• Additional hand sanitizer has been made available.
• Traffic flow has been coordinated to limit congestion.

3. Are the locker rooms open?

• No. Locker rooms remain closed at this time. No date for re-opening has been determined.
• Cubbies are available throughout the fitness centre, gymnasium and wellness studio for jackets, shoes, etc., however, valuables should be kept with you. These cubbies are on a first come, first serve basis. We recommend customers come with minimal personal items.

4. What else has changed?

• Water fountains are closed but the water bottle filling stations are operable. Participants must bring their own water bottles.
• Stanchions have been set up in the main lobby to provide 2 meter spacing at the front desk and to control access to ensure maximize capacity numbers are maintained.

5. Is Childminding open?

• Not at this time as per AHS guidelines.

6. Closed Amenities

• Childminding
• Games Den
• Peak Caboose playroom
• Locker Rooms
• Steam Room and Sauna
• Towel Service
• Building water fountains will be inoperable, but water bottle filling stations are available.
• Dairy Queen (will not be reopening)
• Booster Juice (re-opening date TBD)

7. When will the hours go back to normal?

• The new hours will remain in place for the foreseeable future. If the demand increases back to pre-COVID numbers, then we will review operating hours at that time.

Fitness Centre

1. Do I have to book a time to come work out?

• No, our space can accommodate up to 50 people at one time.

2. What is the Fitness Centre's capacity?

• 50 - If we hit the maximum capacity, customers will be asked to wait until space opens up.

3. Is the Wellness Studio open?

• Yes. It is open for registered and drop-in programs only.

4. Do fitness users have to wear masks?

• Masks are required in all City of Fort Saskatchewan operated buildings, including the Dow Centennial Centre.
• They are required when in common areas and transitioning from one area to another. Once in the fitness centre, masks can be removed when participating in a high intensity physical activity.
• Customers are asked to maintain 2 metres physical distancing from other customers and staff.

5. What precautions are we taking to keep customers safe?

• We have spaced equipment out a minimum of 2 metres between each piece, and spacing reminder decals have been placed throughout the centre.
• Wipe stations have been strategically placed throughout the centre.
• Additional hand sanitizer has been made available.
• One way traffic flow into the Fitness Centre – Enter through the main doors and Exit through back door by the upstairs Cardio Node (off the track).

6. Are there any safety requirements customers have to take?

• We are asking customers to wipe down their equipment BEFORE & AFTER each use.
• Please allow the equipment to air dry.
• Come ready to work out as the locker rooms are not open.

7. What else has changed?

• The Fitness Centre has a slightly different layout to accommodate placement of equipment a minimum of 2 metres apart.
• Only the Jacob’s ladder and a few of our duplicate benches have been removed off the floor.
• Shared attachments such as ankle and wrist straps are not available.
• Water bottle filling stations will be operable. Participants must bring their own water bottles.

8. Is the Walking Track open?

• Yes. To accommodate the additional spacing requirements for the equipment and ensure track users have enough space, the 200 metre walking track around the soccer field is opened.
• 1 mile = 8 laps / 1 kilometre = 5 laps
• Until we can return to normal spacing between equipment, the current layout of the fitness centre and track will remain in place.

Recreation Programs

1. What programs are you planning on running?

• Due to COVID spacing requirements, we have put together a menu of our most popular programs that we can safely operate in the spaces we have available.
• View the recreation programs available for registration on GoLeisure

2. What programs are not running?

• Several programs where capacity and distancing protocols or regular cleaning can’t be accommodated are not being offered. Some examples are:
  • Stuff to Do
  • TRX

3. What equipment is available?

• Only equipment that can be easily cleaned and sanitized will be incorporated by the instructor into each class.
• We are asking customers to wipe down their equipment BEFORE & AFTER each use.
• Staff will also clean and sanitize equipment.

4. How will the drop-in program admission process work?

• Drop-in program capacity numbers are controlled by the front desk during the admission process. If we reach capacity for a space, then the front desk staff will stop admitting customers until space opens up.

Nutrien Soccer Field & ATCO Gymnasium

1. Do I have to book a time to come for drop-in activities?

• No. There are various capacities depending on the activity.
• Basketball – There is a limit of 12 people (2 per basket)
• Pickleball – There is a limit of 16 people. There are spots for 20 people to wait to play in.
• Badminton – There is a limit of 24 people. (4 per court)
• Classes – class sizes vary as they have been determined based on the location and equipment needed for each class and the spacing requirements for each.

Drop-in Fitness Schedule

Drop-in Sports Schedule

2. What equipment is available?

• Major equipment such as floor hockey nets, badminton and Pickleball nets and volleyball nets will be provided and set up by our staff. A minimal supply of personal equipment will be made available however, users should bring their own personal equipment such as balls, racquets, and floor hockey sticks.

3. Are there any safety requirements customers have to take?

• Come ready to play as the locker rooms are not open.
• We are asking customers to wipe down their equipment BEFORE & AFTER each use.

4. Are masks required?

• Masks are required in all City of Fort Saskatchewan operated buildings, including the Dow Centennial Centre.
• They are required when in common areas and transitioning from one area to another. Once in the gym or soccer field, masks can be removed when participating in a high intensity physical activity.
• Customers are asked to maintain 2 metres physical distancing from other customers and staff.

5. Are private rentals permitted?

• All rentals will require a ‘Return to Play’ document that outlines roles and responsibilities in keeping participants safe.
• Personal equipment (I.e. balls, birdies, pucks, racquets, or sticks) will not be provided at this time. Users are required to bring their own. Major equipment such as nets (I.e. floor hockey, Pickleball, volleyball and badminton) will be available.

6. Who is monitoring the gymnasium and sanitizing?

• Drop-in program capacity numbers are controlled by the front desk during the admission process. If we reach capacity for a space, then the front desk staff will stop admitting customers until space opens up.
• Drop-in programs are first come, first serve.
• Custodial staff will be cleaning and sanitizing the gymnasium and equipment after each program. We will be using a combination of commercial cleaning equipment, hydrostatic sprayers and disinfecting wipes.
• Three additional wipes stations have been located in the gymnasium for users to wipe equipment as needed. These wipes are the same wipes used upstairs in the fitness centre.

7. Is food and beverage permitted in the stands?

• As per AHS guidelines, food is permitted. However, as masks are required in all City of Fort Saskatchewan operated buildings, we ask that consuming food be kept to a minimum and that customers maintain 2 meters distancing while consuming their food.

Arena

1. When will public skating be starting?

• Public skating is now open. The days and times vary so customers should check online or call for daily schedules.
• Other programs such as Puck & Play and Shinny are also now open.
• As per AHS Guidelines, there is a capacity of 50 people on the ice at one time.
• Customers are required to check in at the front desk to ensure space is available.
• Customers are asked to come dressed for skating as dressing rooms are not open at this time.

2. Are dressing rooms available?

• Arena dressing rooms are generally not open at this time. We have created seating in corners to accommodate the required spacing requirements as per AHS Guidelines.
• In some cases when we have reached capacity, we do open dressing rooms as needed.

3. Is food and beverage permitted in the stands?

• As per AHS guidelines, food is permitted. However, as masks are required in all City of Fort Saskatchewan operated buildings, we ask that consuming food be kept to a minimum and that customers maintain 2 meters distancing while consuming their food.

4. Are private rentals permitted?

• All rentals will require a ‘Return to Play’ document that outlines roles and responsibilities in keeping participants safe.