Family and Community Support Services

The FCSS philosophy is based on a belief that self-help contributes to a sense of integrity, self-worth and independence. Programs developed are intended to help individuals in their community to adopt healthy lifestyles, thereby improving the quality of life and building the capacity to prevent and/or deal with crisis situations should they arise.

FCSS is available to provide assistance to residents Monday to Friday between 8:00am and 4:30pm. For support during these times, please call 780-992-6267.

View our 2023 Impact Report

Mental Health Week 2024

May 6-12, 2024

Mental Health Week is an annual national event that takes place during the first week in May to encourage people from all walks of life to learn, talk, reflect, and engage with others on all issues relating to mental health.

More information on Mental Health Week 2024

Seniors Week 2024

June 3-9, 2024

Nominate a Senior

Nominate a senior in your life and we'll drop off a potted plant to help celebrate Seniors Week! Limited supply. Deadline to register is May 30, 2024.

Nominate a Senior today!

Seniors Tea

Featuring magician/comedian Christopher Gowen

Date: Tuesday, June 4
Time: 2:00 - 3:30 pm 
*ticket required*
Location: Dow Centennial Centre, Lions Mane Room
Cost: FREE

*Tickets will be available to pick up at the Pioneer House Tuesday, May 7 from 9 am - 12 pm. Remaining tickets will be available at City Hall front counter starting Wednesday, May 8 until they are gone.

Questions? Call us at: 780-992-6623

Emergency Support Resources

ServiceContact Information
Local RCMP Non-Emergency Line
780-992-6100

2-1-1 Alberta Resources and Information (24-Hour)

2-1-1 connects you with the proper resource or service for your situation.

Available 24/7 by phone, text, and chat.

Call 2-1-1

ab.211.ca

8-1-1 Health Link (24-Hour)

Health Link within Alberta provides health advice and information, 24/7. 

Call 8-1-1

myhealth.alberta.ca

Distress Line (24/7 Crisis Line) 780-482-4357

Access 24/7 - Adult Intake Services

For adult addiction and mental health concerns, 24/7.

780-424-2424

Addictions Helpline (24-Hour)

Addiction and Mental Health Line, 24/7.

1-866-332-2322

Alberta Supports- Income Support (24-Hour)

Emergency income support, 24/7.

1-866-644-5153

Kids Help Phone (24-Hour)

Mental health services, 24/7.

1-800-668-6868

Text CONNECT to 686868

KidsHelpPhone.ca/Messenger

National Residential School Crisis Line (24-Hour)

Crisis support to former Residential School students and their families, 24/7.

1-866-925-4419

Hope for Wellness Helpline (24-Hour)

Immediate counselling support for Indigenous Peoples, 24/7.

1-855-242-3310

Chat online: hopeforwellness.ca

Wellness Together (24-Hour)

Mental health and substance use support, 24/7.

1-866-585-0445

Adults: Text WELLNESS to 741741

Youth: Text WELLNESS 686868