Swimming

Do I have to book a time to swim?

Bookings are not required for the following swims:

• Lane Swim
  • Reminder that up to 6 lanes can be available, limited times may apply, only 1 patron per lane will be permitted unless families or cohort are going into the same lane.
• Parent and Tot Swim (Max of 50 patrons)
• Public Swim (Max of 50 patrons)

Bookings are required for the following:

• Aqua Fitness Classes
  • Max 10 participants per class
  • Bookings can be done online or over the phone
  • Limited drop in spaces available

Will swimming lessons be offered?

Yes, swimming lessons will be offered – following the Canadian Red Cross and Alberta Health Services (AHS) guidelines.

Please note the following changes:

• Preschool levels through to Swim Kids 4 will require a parent or guardian to enter the water each class. It is encouraged that the same parent/guardian attend each lesson.
• Swim Kids 5-10 will not require a parent or guardian to be in the water.
• One parent/guardian per swimmer may remain in the facility during the lesson. Masks are required.
• Lessons no longer include a designated parent’s day.

Are locker rooms open?

Yes, with limited use.

• Lockers are not available for use at this time.
• Bins are available for your personal belongings. Designated space is available on deck for these bins.

Do pool users have to wear masks?

• Masks are required in all City Facilities.
• Patrons are required to wear masks when entering and moving through the facility. Once they are on the pool deck and ready to begin their swim, they may remove their mask.
• Masks are required when viewing lessons and activities from both deck and lobby viewing areas.
• It is not recommended that a mask be worn when engaging in water activities.
• Patrons are asked to maintain 2 metres physical distancing from other patrons and staff.

Are there any safety requirements patrons have to take?

• All patrons are expected to follow provincial health guidelines.
• Upon entry, we ask that patrons use the provided hand sanitizer, and wash their hands frequently when in the facility.
• We are encouraging patrons to wear goggles in the water wherever possible.
• We ask that patrons do not share equipment, and to place all used equipment in the designated sanitization area to be cleansed.
• Patrons are asked to maintain 2m distance in all areas of the facility.
• Come ready to swim as the change rooms are only open for a short time before and after each swim.

What precautions are we taking to keep customers safe?

• Physical distancing reminders have been placed throughout the facility.
• Wipe and hand sanitizer stations have been strategically placed throughout the facility.
• One way traffic flow is implemented through change spaces. Enter through change rooms #1 and #2, and exit through the universal change room (#3).
• Enhanced cleaning protocols are in place for high touch surfaces and areas.
• Patrons will be required to answer pre-screening questions to determine if they are fit to enter the facility.
• Limited equipment will be available in designated areas, and will be sanitized after each use.

What else has changed?

• New spray features have been installed in the bay area.
• The warm pool is open with a reduced capacity of 6 patrons.
• Water bottle filling stations will be operable. Participants must bring their own plastic or metal water bottles as the drinking fountain is not available for use.

How do memberships work?

• When you are ready to start back, stop by the front desk and get your membership reactivated.
• If you do not have a membership the regular drop in fees are in effect:

Closed Amenities

The following amenities are still closed at Harbour Pool:

• Whirl Pool
• Sauna
• Lockers
• Building drinking fountains will be inoperable
• Large flotation toys
• Vending Machines
• ATM
• Programming for:
  • Red Cross Starfish, Duck and Sea Turtle;
  • Red Cross Homeschool Lessons;
  • Red Cross Swim Adapted;
  • Preschool Plunge & Play;
  • Stroke Improvement; and
  • Leadership programs.
• Facility Rentals