Swimming

Do I have to book a time to swim?

Bookings are not required for the following swims:

• Lane Swim
  • Reminder that up to 6 lanes can be available, limited times may apply, only 1 patron per lane will be permitted unless families or cohort are going into the same lane.
• Parent and Tot Swim (Max of 50 patrons)
• Public Swim (Max of 50 patrons)

Patrons can check into the front desk up to 15 minutes prior to their activity.

Bookings are required for the following:

• Aqua Fitness Classes
  • Max 10 participants per class
  • Bookings can be done online or over the phone

Will swimming lessons be offered?

Yes, swimming lessons will be offered – following the Canadian Red Cross and Alberta Health Services (AHS) guidelines.

Please note the following changes:

• Preschool levels through to Swim Kids 4 will require a parent or guardian to enter the water each class. It is encouraged that the same parent/guardian attend each lesson.
• Swim Kids 5-10 will not require a parent or guardian to be in the water.
• One parent/guardian per swimmer may remain in the facility during the lesson.
• Lessons no longer include a designated parent’s day.
• If multiple children from the same family/household are registered in the same lesson only one parent or guardian is required in the water.

Are locker rooms open?

Yes, with limited use.

• Lockers are not available for use at this time.
• Wallet lockers are available in the lobby free of charge for small valuables.
• Bins are available for your personal belongings. Designated space is available on deck for these bins.

Do pool users have to wear masks?

• Masks are required in all City Facilities as per Bylaw C29-20.
• Patrons are required to wear masks when entering, moving through, and exiting the facility. Once they are on the pool deck and ready to begin their swim, they may remove their mask.
• Masks are required when viewing lessons and activities from both deck and lobby viewing areas.
• It is not recommended that a mask be worn when engaging in water activities.
• Patrons are required, wherever possible, to maintain 2 metres physical distancing from other patrons and staff.

Are there any safety requirements patrons have to take?

• All patrons are expected to follow Provincial health guidelines.
• Upon entry, we ask that patrons use the provided hand sanitizer, and wash or sanitize their hands frequently while in the facility.
• We are encouraging patrons to wear goggles in the water wherever possible.
• We ask that patrons do not share equipment, and to place all used equipment in the designated sanitization area after use.
• Patrons are asked to maintain 2 meter distance in all areas of the facility.
• Come ready to swim as the change rooms are only open for a short time before and after each swim.

What precautions are we taking to keep customers safe?

• Physical distancing reminders have been placed throughout the facility.
• Wipe and hand sanitizer stations have been strategically placed throughout the facility.
• One way traffic flow is implemented through change spaces. Enter through the universal change room #1 or #2, and exit through universal change room #3.
• Enhanced cleaning protocols are in place for high touch surfaces and areas.
• Patrons will be required to answer pre-screening questions to determine if they are fit to enter the facility.
• Limited equipment will be available in designated areas, and will be sanitized after each use.
• Unless actively lifeguarding, staff are wearing masks in the facility.
• Instructors are wearing face shields while teaching and/or in the water.
• Lessons and fitness activities have limited participants to ensure physical distancing.

What else has changed?

• New spray features have been installed in the bay area.
• The warm pool is open. Physical distancing of 2 meters must be maintained at all times while using the warm pool. Due to limited bather load please limit your time during Public Swim. Max bather load of 6 may apply.
• Water bottle filling stations will be operable. Participants must bring their own plastic or metal water bottles as the drinking fountain is not available for use.

How do memberships work?

• When you are ready to start back, stop by the front desk and get your membership reactivated.
• If you do not have a membership the regular drop in fees are in effect.

Closed Amenities

• Whirl Pool
• Sauna
• Lockers
• Building drinking fountains will be inoperable, but water bottle filling stations are available
• Large floatation toys
• Vending Machines
• ATM
• Facility Rentals
• Programming
  • Parented Red Cross Preschool Starfish, Duck and Sea Turtle Lessons
  • Red Cross Homeschool Lessons
  • Red Cross Swim Adapted- if you have specific questions please contact the Aquatics Program Coordinator, 780-992-6166.
  • Preschool Plunge & Play
  • Stroke Improvement
  • Leadership programs